Tuesday, May 5, 2020
Business Research for Information Technology - myassignmenthelp
Question: Discuss about theBusiness Research for Information Technology Outsourcing. Answer: Reflection on Business Research Evaluation of effectiveness and usefulness of the learning experience The reflective report is about my own learning and experience by conducting a research on the topic The impact of the outsourcing function on performance of the business case study of Deloitte. The research is effective and useful for me because it makes me understand the effect of outsourcing business functions on the organisations. Outsourcing business functions can be understood as the process of transferring the activities and functions of business to third party and a decided fee is paid for getting the work done (Rivard and Aubert, 2015). It is helpful in gaining perfection in the functions and also save the time of the business organisations (Chou, Techatassanasoontorn and Hung, 2015). This research helped me in knowing about the term outsourcing and how it helps businesses in focussing on the core functions and getting expertise on the functions. The research report was prepared and the data for research was gathered from secondary data which is also shown in the literature r eview. The section of literature review helped me in understanding different thoughts and views of different authors on outsourcing the business functions. I came to know that with outsourcing several risks and benefits are associated which affects the performance of the organisation. Usefulness of the learning experience The learning process will further be useful for me as I have gained much information about the same during the progress of research. There has been an increase in the small and medium sized business in recent times which outsource their activities to gain expertise and to provide better services to the clients (Gerbl, et al., 2015). This learning is useful as it will help me in completing my course successfully with good grades and in completing the program without any problems. It will further help me in the growth of my career and increases my knowledge about such a recent trend. This knowledge can be applied in my future job where I will be asked to provide my point of view for outsourcing the business functions. This also give me an idea that how the organisations are benefitted by using outsourcing services. In future, if I start up my own business, it also provides me an idea of the benefits to the business when the business functions are outsourced. What happened in the process of learning? The learning process enhanced my knowledge on the topic. I learned that Delloitte is outsourcing its functions after the proper cost benefit analysis. They make final decisions after making proper analysis. The other approach for making decisions is Resource based view which aims at creating a competitive advantage for the firm by considering the resources of the company (Edvardsson and Durst, 2014). There are different theories which determine outsourcing of resources. I learned how outsourcing can benefit the company in various ways. Outsourcing of business functions to third parties helps businesses in focussing on their core activities and in saving costs (Schniederjans, Schniederjans and Schniederjans, 2015). It also possesses some of the risks like it reduces the control from the business and also includes hidden costs which increase the costs of the business functions (Perera, 2014). It possesses security to the confidential information of the business and also affects the qua lity of the work. There are different types of outsourcing which a company can adopt. It created insights on various types of outsourcing and helped me to know which one should be adopted for different business types (Atkinson, Bayazit and Karpak, 2015). I learned the legislative terms about outsourcing and how they influence the outsourcing. This is how I learned that how outsourcing decisions are taken to fulfil the requirements of the organisation. Outsourcing needs proper decisions to be taken to improve the profitability of the company (Oshri, Kotlarsky and Willcocks, 2015). Evaluation of learning This learning is very useful for my future career and for nay business I start up on my own. Not only on the topic, but I have also been benefitted as the research has enhanced my knowledge about different research methods and data collection. It will help me in attempting my course and program and achieve good grades. I can further attempt any research after learning about research methodologies. Explanation of learning process The process of learning started with the general idea of business research. All the planning activities were done in order to implement them successfully. A limited time was given to complete the business research so proper methodologies were learned in order to finish the research successfully. The learning process involved data collection in which I learned about various sources of data which can be used to make research genuine and valid. There is qualitative and quantitative form of data which are both collected to ensure the success of the research and to achieve the objectives of the research. I also learned about sampling techniques and how to use them for collecting data. I have gone through the limitations which can hamper the research progress and time management by building the time schedule for the research. It enabled me to complete the research in the given time period. I learned self-awareness and this project also enhanced my self-confidence. I prepared me for my future endeavours and I learned how a research project is prepared and what its uses are. I learned that there are various complexities which are faced while doing the research and these should be considered and solved in order to prepare a good research report. Explanation of the plan for applying the learning The understanding is built on the topic and on the process of research. Planning has been done on the same so that the learning gained can be applied successfully. This learning can be applied while preparing the report for the research or in future while taking the outsourcing decisions. This will help me definitely to fulfil my responsibilities towards the organisation and to take a valid and strong decision. References Atkinson, M.A., Bayazit, O. and Karpak, B., 2015. A case study using the analytic hierarchy process for IT outsourcing decision making. International Journal of Information Systems and Supply Chain Management (IJISSCM), 8(1), pp.60-84. Chou, S.W., Techatassanasoontorn, A.A. and Hung, I.H., 2015. Understanding commitment in business process outsourcing relationships. Information Management, 52(1), pp.30-43. Gerbl, M., McIvor, R., Loane, S. and Humphreys, P., 2015. A multi-theory approach to understanding the business process outsourcing decision. Journal of World Business, 50(3), pp.505-518. Oshri, I., Kotlarsky, J. and Willcocks, L.P., 2015. The Handbook of Global Outsourcing and Offshoring 3rd Edition. Springer. Perera, W.W.S., 2014. A Study on outsourcing core business functions in the Sri Lankan context: two case studies. Rivard, S. and Aubert, B.A., 2015.Information technology outsourcing. Routledge. Runar Edvardsson, I. and Durst, S., 2014. Outsourcing of knowledge processes: a literature review. Journal of Knowledge Management, 18(4), pp.795-811. Schniederjans, M.J., Schniederjans, A.M. and Schniederjans, D.G., 2015. Outsourcing and insourcing in an international context. Routledge.
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